Art. 10, Law on the NHRCM. A complaint must state the full name and residential address of the complainant and be signed (or electronically verified). Anonymous complaints without a name and address are not accepted.
Art. 11, Law on the NHRCM. A complaint must describe how the rights or freedoms were violated and refer to supporting evidence.
Art. 16, Law on the NHRCM. A complaint is reviewed and decided within 30 days of receipt and the complainant is notified. The period may be extended once by up to 30 days if necessary.
Law on Infringements. A person who knowingly provides false information is liable under the law.
Art. 13.1, Law on the NHRCM. Citizens of Mongolia, foreign nationals and stateless persons who believe their rights or freedoms have been violated may file a complaint with the Commission in person.
Art. 13.1, Law on the NHRCM. A complaint may be filed through an authorized representative.
Art. 62, Civil Code. Representation is exercised by power of attorney or on other grounds provided by law. The power of attorney or proof of representation must be attached.
Family Law. The rights and lawful interests of minors and persons under guardianship are protected by their parents, guardians or custodians.
Law on the Legal Status of Human Rights Defenders. A human rights defender may file complaints and information with the Commission for their own rights or the rights of others and is protected from harassment and persecution in connection with their activities.
Confidentiality provisions of the same law. At the request of the defender, their name and personal data are kept confidential and used only for resolving the complaint.